Privacy Policy
Effective since: December 8, 2024
At Signaly ("we," "us," or "our"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and other details you provide when you contact us, sign up for our services, or make a purchase.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and duration.
- Cookies: Data collected through cookies and similar tracking technologies to enhance user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and manage our services
- To process payments and generate invoices
- To communicate with you regarding your account, subscriptions, or inquiries
- To improve our website, services, and customer experience
- To comply with legal obligations
Payment Information:
We accept payments through Razorpay and PayPal, including both domestic and international transactions. Customers can make payments in various currencies supported by these platforms, including but not limited to:
- INR (Indian Rupee)
- USD (United States Dollar)
- EUR (Euro)
- GBP (British Pound Sterling)
- AUD (Australian Dollar)
- CAD (Canadian Dollar)
- SGD (Singapore Dollar)
- and other currencies as supported by Razorpay and PayPal
All payment transactions are securely processed through these third-party gateways. We do not store any credit card or banking information.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third parties that assist us in providing services, such as payment processors, hosting providers, and analytics services.
- Legal Authorities: When required to comply with legal obligations or to protect our rights and property.
4. White-Label Services
We offer white-label services where all deliverables can be fully branded under your identity. If required, this engagement will be governed by a properly signed Non-Disclosure Agreement (NDA) between you (the client) and Signaly. Under such agreements, we strictly maintain confidentiality and do not claim credit or disclose our involvement in your projects. All communications and branding remain fully under your ownership and direction.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, data is securely deleted or anonymized.
6. Your Rights
You have the following rights concerning your personal information:
- Access: Request access to the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal obligations.
- Opt-Out: Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at [email protected].
7. Security Measures
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no digital system is completely secure, and we cannot guarantee absolute security.
8. Cookies Policy
Our website uses cookies to enhance user experience, analyze site traffic, and improve performance. By continuing to use our website, you consent to our use of cookies as described in our Cookies Policy.
9. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any significant changes will be communicated on our website or via email to ensure you're aware of updates.
10. Contact Us
For questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Email: [email protected]
By engaging with Signaly, you acknowledge that you have read, understood, and agreed to this Privacy Policy.